Shipping policy

SHIPPING POLICY

Last Updated: October 13, 2026

Thank you for shopping with Torey Steedely Store.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be extended during promotional periods, holidays, or unusually high order volumes.

STANDARD UNITED STATES SHIPPING

After an order has been dispatched, standard shipping generally takes approximately 4–7 business days.

ESTIMATED DELIVERY TIME

Order Processing: 1–3 business days

Shipping Transit: 4–7 business days

Estimated Total Delivery: 5–10 business days

These timeframes are estimates and are not guaranteed delivery dates.

SHIPPING CHARGES

Available shipping methods and their applicable charges will be displayed during checkout before payment is completed.

Any free shipping promotion will apply only where expressly displayed and subject to its stated conditions.

ORDER CONFIRMATION AND TRACKING

Customers will receive an order confirmation after a successful purchase.

Once an order ships, tracking information will be provided when available.

Tracking updates may take additional time to appear on the carrier's website.

SHIPPING DESTINATIONS

We ship to eligible United States addresses supported during checkout.

Shipping to Alaska, Hawaii, United States territories, or remote locations may require additional time and charges where available.

International shipping is offered only when the destination is supported during checkout.

SHIPPING ADDRESS ACCURACY

Customers are responsible for providing complete and accurate shipping information.

If you notice an address error, contact us immediately at egleypalitti@gmail.com.

Once an order has entered fulfillment or shipped, address changes may no longer be possible.

DELIVERY DELAYS

Shipping may be delayed by:

  • Severe weather

  • Carrier disruptions

  • Public holidays

  • High shipping volumes

  • Incorrect delivery addresses

  • Remote delivery locations

  • Other circumstances outside our reasonable control

If your order is significantly delayed, please contact our customer support team.

LOST OR DAMAGED SHIPMENTS

If your order appears lost, arrives damaged, or is missing items, please contact us at egleypalitti@gmail.com.

Provide your order number, tracking details, and photographs where applicable.

We will review the matter and provide an appropriate resolution consistent with applicable law.

MULTIPLE PACKAGES

Orders containing multiple items may occasionally be shipped in separate packages.

Separate packages may arrive on different dates.

INTERNATIONAL ORDERS

Where international delivery is available, customs duties, import taxes, and other fees may apply unless otherwise disclosed at checkout.

CONTACT INFORMATION

Torey Steedely Store

Email: egleypalitti@gmail.com

Phone: +1 281-462-1562

Address: 331 Reuben White Dr, Crosby, TX 77532, United States